Kustomer CRM platform

GPTKB entity

Statements (44)
Predicate Object
gptkbp:instanceOf Customer relationship management software
gptkbp:acquiredBy gptkb:Meta_Platforms
gptkbp:acquisitionYear 2022
gptkbp:availableOn SaaS
gptkbp:CEO gptkb:Brad_Birnbaum
gptkbp:cloudBased true
gptkbp:developedBy gptkb:Kustomer,_Inc.
gptkbp:features analysis
Chatbots
Automation
Knowledge base
Ticketing system
Integrations
Customer timeline
Multi-channel messaging
gptkbp:focusesOn Customer service
Customer experience
Omnichannel support
gptkbp:foundedYear 2015
gptkbp:founder gptkb:Brad_Birnbaum
gptkb:Jeremy_Suriel
gptkbp:headquartersLocation gptkb:New_York_City
https://www.w3.org/2000/01/rdf-schema#label Kustomer CRM platform
gptkbp:integratesWith gptkb:Instagram
gptkb:Salesforce
gptkb:Shopify
gptkb:Slack
gptkb:Twitter
gptkb:WhatsApp
gptkb:Facebook_Messenger
gptkb:Zendesk
Email
SMS
Voice
gptkbp:servesIndustry Retail
Telecommunications
Financial services
Travel
E-commerce
gptkbp:targetAudience Enterprises
Small and medium businesses
gptkbp:website https://www.kustomer.com/
gptkbp:bfsParent gptkb:Kustomer
gptkbp:bfsLayer 6