gptkbp:instanceOf
|
Customer relationship management software
|
gptkbp:acquiredBy
|
gptkb:Meta_Platforms
|
gptkbp:acquisitionYear
|
2022
|
gptkbp:availableOn
|
SaaS
|
gptkbp:CEO
|
gptkb:Brad_Birnbaum
|
gptkbp:cloudBased
|
true
|
gptkbp:developedBy
|
gptkb:Kustomer,_Inc.
|
gptkbp:features
|
analysis
Chatbots
Automation
Knowledge base
Ticketing system
Integrations
Customer timeline
Multi-channel messaging
|
gptkbp:focusesOn
|
Customer service
Customer experience
Omnichannel support
|
gptkbp:foundedYear
|
2015
|
gptkbp:founder
|
gptkb:Brad_Birnbaum
gptkb:Jeremy_Suriel
|
gptkbp:headquartersLocation
|
gptkb:New_York_City
|
https://www.w3.org/2000/01/rdf-schema#label
|
Kustomer CRM platform
|
gptkbp:integratesWith
|
gptkb:Instagram
gptkb:Salesforce
gptkb:Shopify
gptkb:Slack
gptkb:Twitter
gptkb:WhatsApp
gptkb:Facebook_Messenger
gptkb:Zendesk
Email
SMS
Voice
|
gptkbp:servesIndustry
|
Retail
Telecommunications
Financial services
Travel
E-commerce
|
gptkbp:targetAudience
|
Enterprises
Small and medium businesses
|
gptkbp:website
|
https://www.kustomer.com/
|
gptkbp:bfsParent
|
gptkb:Kustomer
|
gptkbp:bfsLayer
|
6
|