|
gptkbp:instance_of
|
gptkb:customer_service
gptkb:Management
gptkb:Company
|
|
gptkbp:acquired_by
|
gptkb:Facebook
|
|
gptkbp:acquisition_year
|
gptkb:2020
|
|
gptkbp:awards
|
gptkb:Stevie_Awards_for_Sales_&_Customer_Service
gptkb:Saa_S_Awards
Customer Service Excellence Award
G2 Crowd Leader 2021
G2 Crowd Best Software Award
Trust Radius Top Rated 2021
Best Customer Service Software 2020
|
|
gptkbp:business_model
|
Subscription-based
Tiered pricing plans
Freemium model available
|
|
gptkbp:competitors
|
gptkb:Freshdesk
gptkb:Zentradi
gptkb:Intercom
gptkb:Salesforce_Service_Cloud
|
|
gptkbp:customer_base
|
E-commerce businesses
Financial services companies
Telecommunications companies
Retail companies
|
|
gptkbp:developed_by
|
gptkb:Kustomer,_Inc.
|
|
gptkbp:employees
|
Over 200
|
|
gptkbp:features
|
Analytics and Reporting
Automation Tools
Customizable Workflows
Omnichannel Support
AI-driven Insights
|
|
gptkbp:founded
|
gptkb:2015
|
|
gptkbp:founder
|
gptkb:Brad_Birnbaum
gptkb:Jeremy_Suriel
|
|
gptkbp:headquarters
|
gptkb:New_York_City,_New_York,_USA
gptkb:New_York_City
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Kustomer
|
|
gptkbp:industry
|
gptkb:customer_service
gptkb:Software_as_a_Service_(Saa_S)
gptkb:software
|
|
gptkbp:integration
|
Third-party applications
|
|
gptkbp:key_feature
|
Integration with third-party applications
Customer service analytics
Personalized customer experiences
AI-powered automation
Omnichannel support
|
|
gptkbp:key_people
|
gptkb:Brad_Birnbaum
gptkb:Jeremy_Suriel
Megan O' Neill
|
|
gptkbp:language_support
|
gptkb:French
gptkb:Spanish
gptkb:German
gptkb:Portuguese
English
|
|
gptkbp:location
|
gptkb:United_States
Global
|
|
gptkbp:partnership
|
gptkb:Zapier
gptkb:Shopify
gptkb:Slack
gptkb:Zentradi
gptkb:Salesforce
|
|
gptkbp:partnerships
|
Various Technology Providers
|
|
gptkbp:platform
|
gptkb:cloud_services
Cloud-based
|
|
gptkbp:product
|
gptkb:Public_service
|
|
gptkbp:products
|
gptkb:Management
|
|
gptkbp:release_date
|
gptkb:2015
|
|
gptkbp:revenue
|
Confidential
|
|
gptkbp:services
|
Customer Support Solutions
|
|
gptkbp:sister_channel
|
gptkb:email_client
gptkb:Social_Media
Phone
Chat
|
|
gptkbp:target_market
|
Businesses
Businesses of all sizes
|
|
gptkbp:technology_stack
|
gptkb:Natural_Language_Processing
gptkb:Artificial_Intelligence
gptkb:cloud_computing
gptkb:machine_learning
gptkb:Data_Analytics
|
|
gptkbp:type
|
gptkb:Saa_S
gptkb:public_company
|
|
gptkbp:user_base
|
gptkb:Global_presence
Small to Large Enterprises
Over 1,000 customers
|
|
gptkbp:user_interface
|
Mobile-friendly design
Multi-language support
Real-time notifications
Customizable dashboard
User-friendly navigation
|
|
gptkbp:website
|
https://www.kustomer.com
kustomer.com
|
|
gptkbp:bfsParent
|
gptkb:Facebook,_Inc.
gptkb:Meta_Platforms
gptkb:Facebook
|
|
gptkbp:bfsLayer
|
4
|