Information Technology Infrastructure Library

GPTKB entity

Statements (29)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:abbreviation gptkb:ITIL
gptkbp:category IT management
IT governance
IT service management
gptkbp:certification gptkb:ITIL_Expert
gptkb:ITIL_Foundation
gptkb:ITIL_Intermediate
gptkb:ITIL_Master
gptkb:ITIL_Practitioner
gptkbp:developedBy gptkb:UK_Government's_Central_Computer_and_Telecommunications_Agency
gptkbp:firstPublished 1989
gptkbp:focusesOn IT service management
https://www.w3.org/2000/01/rdf-schema#label Information Technology Infrastructure Library
gptkbp:includes service design
continual service improvement
service operation
service strategy
service transition
gptkbp:influenced gptkb:ISO/IEC_20000
gptkbp:language English
gptkbp:latestReleaseVersion gptkb:ITIL_4
2019
gptkbp:ownedBy gptkb:AXELOS
gptkbp:provides best practices
gptkbp:usedFor aligning IT services with business needs
gptkbp:website https://www.axelos.com/best-practice-solutions/itil
gptkbp:bfsParent gptkb:ITIL
gptkbp:bfsLayer 5