Information Technology Infrastructure Library

GPTKB entity

Statements (55)
Predicate Object
gptkbp:instance_of gptkb:software_framework
gptkbp:bfsLayer 5
gptkbp:bfsParent gptkb:Common_Information_Model
gptkbp:aims_to service quality
costs
gptkbp:based_on process approach
gptkbp:complement other frameworks
gptkbp:developed_by gptkb:Office_of_Government_Commerce
gptkbp:first_published gptkb:1989
gptkbp:focuses_on gptkb:financial_services_company
https://www.w3.org/2000/01/rdf-schema#label Information Technology Infrastructure Library
gptkbp:includes continual service improvement
service design
service operation
service strategy
service transition
gptkbp:is_a_framework_for service management
gptkbp:is_adopted_by government agencies
private sector companies
gptkbp:is_available_in multiple languages
gptkbp:is_influenced_by gptkb:software
Agile methodologies
Lean IT
gptkbp:is_often_used_in organizations
gptkbp:is_part_of IT service management best practices
gptkbp:is_recognized_by industry standard
gptkbp:is_related_to gptkb:standard
gptkbp:is_supported_by training and certification programs
gptkbp:is_used_by IT organizations
gptkbp:is_used_in IT operations
IT governance
IT project management
gptkbp:is_utilized_in change management
risk management
incident management
configuration management
capacity management
problem management
release management
knowledge management
process improvement
IT asset management
service desk management
service level management
supplier management
service catalog management
availability management
financial management for IT services
service continuity management
gptkbp:latest_version gptkb:CEO
gptkbp:provides best practices
gptkbp:provides_information_on service lifecycle
gptkbp:published_by gptkb:AXELOS
gptkbp:social_structure five core publications
gptkbp:updates community feedback