Statements (22)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:adoptedBy |
gptkb:government
|
| gptkbp:aimsTo |
align IT services with business needs
|
| gptkbp:basisFor |
ITIL certification
|
| gptkbp:currentVersionReleased |
2019
|
| gptkbp:developedBy |
gptkb:UK_Government's_Central_Computer_and_Telecommunications_Agency
|
| gptkbp:firstPublished |
1989
|
| gptkbp:focusesOn |
IT service management
|
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL guidelines
|
| gptkbp:includes |
service design
continual service improvement service operation service strategy service transition |
| gptkbp:influencedBy |
gptkb:ISO/IEC_20000
|
| gptkbp:latestReleaseVersion |
gptkb:ITIL_4
|
| gptkbp:provides |
best practices for IT service management
|
| gptkbp:publishedBy |
gptkb:AXELOS
|
| gptkbp:supports |
service lifecycle management
|
| gptkbp:usedBy |
organizations worldwide
|
| gptkbp:bfsParent |
gptkb:IT_Service_Desk
|
| gptkbp:bfsLayer |
6
|