|
gptkbp:instanceOf
|
IT service management framework
|
|
gptkbp:adoptedBy
|
organizations worldwide
|
|
gptkbp:certification
|
gptkb:ITIL_Expert
gptkb:ITIL_Foundation
gptkb:ITIL_Intermediate
gptkb:ITIL_Master
gptkb:ITIL_Practitioner
|
|
gptkbp:currentVersionReleased
|
2019
|
|
gptkbp:developedBy
|
gptkb:UK_Government's_Central_Computer_and_Telecommunications_Agency_(CCTA)
|
|
gptkbp:firstPublished
|
1989
|
|
gptkbp:focusesOn
|
IT service management
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
ITIL framework
|
|
gptkbp:includes
|
service design
continual service improvement
service operation
service strategy
service transition
|
|
gptkbp:language
|
English
|
|
gptkbp:latestReleaseVersion
|
gptkb:ITIL_4
|
|
gptkbp:ownedBy
|
gptkb:AXELOS
|
|
gptkbp:provides
|
best practices for IT service management
|
|
gptkbp:relatedTo
|
gptkb:ISO/IEC_20000
gptkb:COBIT
|
|
gptkbp:usedFor
|
aligning IT services with business needs
|
|
gptkbp:website
|
https://www.axelos.com/best-practice-solutions/itil
|
|
gptkbp:bfsParent
|
gptkb:ITIL_Practitioner
gptkb:Network_Operations_Center
|
|
gptkbp:bfsLayer
|
6
|