Help Desk

GPTKB entity

Statements (24)
Predicate Object
gptkbp:instanceOf gptkb:IT_support_service
gptkbp:canBe external
internal
gptkbp:goal resolve issues quickly
gptkbp:handles incident management
service requests
user queries
gptkbp:monitors service level agreements
gptkbp:provides gptkb:customer_service
technical support
gptkbp:relatedTo gptkb:ITIL
gptkb:service_desk
customer support
gptkbp:tracks user satisfaction
gptkbp:used_in organizations
gptkbp:uses gptkb:ticket_office
gptkbp:YouTubeChannel gptkb:website
email
chat
phone
gptkbp:bfsParent gptkb:HBLL
gptkb:Service_Desk
gptkbp:bfsLayer 7
https://www.w3.org/2000/01/rdf-schema#label Help Desk