Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT support service
|
| gptkbp:canBe |
external
internal |
| gptkbp:goal |
resolve issues quickly
|
| gptkbp:handles |
incident management
service requests user queries |
| https://www.w3.org/2000/01/rdf-schema#label |
Help Desk
|
| gptkbp:monitors |
service level agreements
|
| gptkbp:provides |
customer service
technical support |
| gptkbp:relatedTo |
gptkb:ITIL
customer support service desk |
| gptkbp:tracks |
user satisfaction
|
| gptkbp:used_in |
organizations
|
| gptkbp:uses |
gptkb:ticket_office
|
| gptkbp:YouTubeChannel |
gptkb:website
chat phone |
| gptkbp:bfsParent |
gptkb:Service_Desk
|
| gptkbp:bfsLayer |
6
|