Statements (57)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Streaming_service
|
| gptkbp:awards |
G2 Crowd Leader
TrustRadius Top Rated Capterra Top Performer |
| gptkbp:communitySupport |
User forums
Knowledge base articles Customer feedback system |
| gptkbp:competitors |
gptkb:Zendesk
gptkb:Intercom Freshdesk Help Scout |
| gptkbp:customizationOptions |
Custom fields
Custom workflows Custom views |
| gptkbp:developer |
gptkb:Zoho_Corporation
|
| gptkbp:distributionChannels |
Email
Phone Social media Chat Multiple locations worldwide |
| gptkbp:features |
Reporting and analytics
Automation tools Knowledge base Multi-channel support Ticket management |
| gptkbp:hasRelatedPatent |
Android
iOS |
| https://www.w3.org/2000/01/rdf-schema#label |
Zoho Desk
|
| gptkbp:integratesWith |
gptkb:Zapier
gptkb:Google_Workspace gptkb:Zoho_CRM Slack |
| gptkbp:offers |
Free plan available
Paid plans start at $12 per user per month |
| gptkbp:officialLanguage |
gptkb:Spanish
English French German Japanese |
| gptkbp:parentCompany |
gptkb:Zoho_Corporation_Pvt._Ltd.
|
| gptkbp:platforms |
Web
|
| gptkbp:releaseDate |
2016
|
| gptkbp:security |
Data encryption
Two-factor authentication IP restrictions |
| gptkbp:services |
RESTful API
Webhooks SDKs available |
| gptkbp:targetAudience |
Small to medium-sized businesses
|
| gptkbp:training |
Webinars
Documentation Tutorial videos |
| gptkbp:userBase |
Over 50,000 businesses
|
| gptkbp:userReviews |
Affordable pricing
Good customer support Positive feedback on ease of use |
| gptkbp:website |
www.zoho.com/desk
|