Dynamics 365 Customer Engagement
GPTKB entity
Statements (29)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Customer relationship management software
|
| gptkbp:containsModule |
Marketing
Customer Service Sales Field Service Project Service Automation |
| gptkbp:developedBy |
gptkb:Microsoft
|
| gptkbp:formerName |
gptkb:Microsoft_Dynamics_CRM
|
| https://www.w3.org/2000/01/rdf-schema#label |
Dynamics 365 Customer Engagement
|
| gptkbp:integratesWith |
gptkb:Microsoft_Teams
gptkb:Microsoft_Outlook gptkb:SharePoint gptkb:Microsoft_Power_Platform |
| gptkbp:license |
Subscription
|
| gptkbp:partOf |
gptkb:Microsoft_Dynamics_365
|
| gptkbp:platform |
gptkb:cloud_service
On-premises |
| gptkbp:releaseYear |
2016
|
| gptkbp:supports |
AI-driven insights
Workflow automation Mobile access Business process flows Reporting and analytics Customization |
| gptkbp:targetAudience |
Businesses
|
| gptkbp:website |
https://dynamics.microsoft.com/en-us/dynamics365/customer-engagement/
|
| gptkbp:bfsParent |
gptkb:Microsoft_Dynamics_CRM
gptkb:Dynamics_CRM |
| gptkbp:bfsLayer |
7
|