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gptkbp:instance_of
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gptkb:Management
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gptkbp:acquisition
|
Acquired by Microsoft in 2008
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gptkbp:application
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Data import/export
Task automation
Data cleansing tools
Automated workflows
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gptkbp:available_on
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gptkb:Web
Mobile devices
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gptkbp:case_analysis
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Used by various industries
Success stories available
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gptkbp:community_support
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gptkb:developers
User forums
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gptkbp:compatibility
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Responsive design
Mobile app available
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gptkbp:competitors
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gptkb:SAP_CRM
gptkb:Oracle_CRM
gptkb:Salesforce
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gptkbp:customer_support
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24/7 support
Dedicated account manager
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gptkbp:deployment
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gptkb:Hybrid
On-premises
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gptkbp:developed_by
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gptkb:Microsoft
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gptkbp:features
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Analytics and reporting
Marketing automation
Sales automation
Customer service management
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|
https://www.w3.org/2000/01/rdf-schema#label
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Dynamics CRM
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gptkbp:integrates_with
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gptkb:Microsoft_Office
gptkb:Power_BI
gptkb:Azure
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gptkbp:language_support
|
Multiple languages
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gptkbp:latest_version
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gptkb:Dynamics_365
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|
gptkbp:market_share
|
Significant in CRM market
|
|
gptkbp:platform
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Cloud-based
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|
gptkbp:primary_function
|
Manage customer relationships
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gptkbp:release_date
|
gptkb:2011
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gptkbp:reports_to
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Custom report generation
Built-in dashboards
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gptkbp:revenue
|
Subscription-based
Per user pricing
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gptkbp:security_features
|
Data encryption
Multi-factor authentication
Role-based access control
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gptkbp:successor
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gptkb:Dynamics_365_Marketing
gptkb:Dynamics_365_Customer_Service
gptkb:Dynamics_365_Sales
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gptkbp:supports
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Customization
Third-party applications
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gptkbp:target_audience
|
Businesses
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|
gptkbp:training_programs
|
gptkb:Documentation
Webinars
Online tutorials
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gptkbp:type_of_business
|
Predictive analytics
Integrated analytics
|
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gptkbp:user_base
|
Small to large enterprises
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gptkbp:user_feedback
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Positive reviews
High user satisfaction
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gptkbp:user_interface
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gptkb:Intuitive
Customizable
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gptkbp:bfsParent
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gptkb:Windows_Server_2003
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gptkbp:bfsLayer
|
5
|