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gptkbp:instance_of
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gptkb:Management
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gptkbp:acquisition
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Acquired by Microsoft
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|
gptkbp:analytics
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gptkb:Data_Visualization
Reporting Tools
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|
gptkbp:available_in
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Multiple Languages
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gptkbp:business_model
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Subscription-Based
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gptkbp:competitors
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gptkb:SAP_CRM
gptkb:Oracle_CRM
gptkb:Salesforce
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gptkbp:customer_support
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gptkb:Technical_Support
gptkb:community
|
|
gptkbp:customization_options
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Dashboards
Workflows
Custom Fields
|
|
gptkbp:deployment
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gptkb:Online
On-Premises
|
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gptkbp:developed_by
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gptkb:Microsoft
|
|
gptkbp:features
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Event Management
Performance Metrics
Reporting and Analytics
Task Management
Collaboration Tools
Lead Management
Mobile Access
Opportunity Management
Sales Forecasting
Email Marketing
Social Media Integration
Document Management
Customer Insights
Customer Segmentation
Customizable Dashboards
Automated Workflows
Campaign Management
Knowledge Base Management
Service Scheduling
Customer Feedback Management
Email Tracking
Integration with Microsoft Teams
Integration with Social Media Platforms
Mobile CRM Capabilities
Sales Pipeline Management
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gptkbp:first_published
|
Regular Updates
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gptkbp:first_released
|
gptkb:2003
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Microsoft Dynamics CRM
|
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gptkbp:integrates_with
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gptkb:Microsoft_Office
gptkb:Power_BI
gptkb:Azure
|
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gptkbp:latest_version
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gptkb:Dynamics_365
|
|
gptkbp:market_share
|
Significant in CRM Market
|
|
gptkbp:platform
|
gptkb:cloud_computing
|
|
gptkbp:primary_function
|
gptkb:customer_service
gptkb:advertising
Sales Management
|
|
gptkbp:release_date
|
gptkb:2003
|
|
gptkbp:security_features
|
gptkb:Identity_and_Access_Management
Data Encryption
|
|
gptkbp:support
|
API Access
Third-Party Integrations
|
|
gptkbp:target_audience
|
Businesses
|
|
gptkbp:training_programs
|
gptkb:Documentation
Community Forums
Online Tutorials
|
|
gptkbp:user_base
|
Millions of Users
|
|
gptkbp:user_interface
|
Mobile App
Web-Based
|
|
gptkbp:bfsParent
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gptkb:Windows_Server
gptkb:Microsoft
gptkb:Salesforce_Classic
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gptkbp:bfsLayer
|
4
|