Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Management Framework
|
| gptkbp:appliesTo |
Services
Processes Products |
| gptkbp:describedBy |
gptkb:ITIL_4
|
| gptkbp:focusesOn |
Ongoing improvement
|
| gptkbp:goal |
Increase efficiency
Enhance customer satisfaction Improve services |
| https://www.w3.org/2000/01/rdf-schema#label |
Continual Improvement Model
|
| gptkbp:relatedTo |
gptkb:Deming_Cycle
gptkb:PDCA_Cycle |
| gptkbp:step |
How do we get there?
Did we get there? How do we keep the momentum going? Take action What is the vision? Where are we now? Where do we want to be? |
| gptkbp:usedIn |
IT Service Management
Quality Management |
| gptkbp:bfsParent |
gptkb:ITIL_Framework
|
| gptkbp:bfsLayer |
6
|