Cisco Unified Contact Center Express
GPTKB entity
Statements (26)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
contact center software
|
| gptkbp:abbreviation |
gptkb:UCCX
|
| gptkbp:deployment |
gptkb:cloud_service
on-premises |
| gptkbp:developedBy |
gptkb:Cisco_Systems
|
| gptkbp:firstReleased |
2003
|
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco Unified Contact Center Express
|
| gptkbp:integratesWith |
gptkb:Cisco_Unified_Communications_Manager
gptkb:Cisco_Jabber gptkb:Cisco_Finesse third-party CRM systems |
| gptkbp:latestReleaseVersion |
12.5
|
| gptkbp:license |
subscription
perpetual |
| gptkbp:operatingSystem |
gptkb:Linux
|
| gptkbp:platform |
gptkb:Cisco_Unified_Communications
|
| gptkbp:supports |
call recording
reporting and analytics interactive voice response automatic call distribution computer telephony integration multichannel contact |
| gptkbp:targetAudience |
small and medium-sized businesses
|
| gptkbp:website |
https://www.cisco.com/c/en/us/products/contact-center/unified-contact-center-express/index.html
|
| gptkbp:bfsParent |
gptkb:Cisco_Unified_Intelligence_Center
|
| gptkbp:bfsLayer |
6
|