Statements (27)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:workforce_optimization_software
|
| gptkbp:developedBy |
gptkb:Calabrio
|
| gptkbp:feature |
AI-powered analytics
reporting performance management omnichannel support speech analytics |
| gptkbp:headquarters |
gptkb:Minneapolis,_Minnesota,_USA
|
| gptkbp:industry |
contact centers
|
| gptkbp:integratesWith |
gptkb:Microsoft_Teams
gptkb:Salesforce gptkb:Amazon_Connect gptkb:Cisco gptkb:Avaya gptkb:Genesys |
| gptkbp:parentCompany |
gptkb:Thoma_Bravo
|
| gptkbp:platform |
gptkb:cloud_service
on-premises |
| gptkbp:releaseYear |
2016
|
| gptkbp:usedFor |
analytics
call recording employee engagement quality management workforce management |
| gptkbp:bfsParent |
gptkb:Calabrio
|
| gptkbp:bfsLayer |
7
|
| https://www.w3.org/2000/01/rdf-schema#label |
Calabrio ONE
|