Calabrio ONE

GPTKB entity

Statements (27)
Predicate Object
gptkbp:instanceOf workforce optimization software
gptkbp:developedBy gptkb:Calabrio
gptkbp:feature AI-powered analytics
reporting
performance management
omnichannel support
speech analytics
gptkbp:headquarters gptkb:Minneapolis,_Minnesota,_USA
https://www.w3.org/2000/01/rdf-schema#label Calabrio ONE
gptkbp:industry contact centers
gptkbp:integratesWith gptkb:Microsoft_Teams
gptkb:Salesforce
gptkb:Amazon_Connect
gptkb:Cisco
gptkb:Avaya
gptkb:Genesys
gptkbp:parentCompany gptkb:Thoma_Bravo
gptkbp:platform gptkb:cloud_service
on-premises
gptkbp:releaseYear 2016
gptkbp:usedFor analytics
call recording
employee engagement
quality management
workforce management
gptkbp:bfsParent gptkb:Calabrio
gptkbp:bfsLayer 7