CA Service Management

GPTKB entity

Statements (55)
Predicate Object
gptkbp:instanceOf gptkb:Financial_Services_Company
gptkbp:availableIn Linux
Windows
MacOS
gptkbp:competesWith gptkb:Freshservice
gptkb:ServiceNow
gptkb:Cherwell_Software
gptkb:BMC_Remedy
gptkbp:developedBy gptkb:Broadcom_Inc.
gptkbp:features Change Management
Incident Management
Service Request Management
Knowledge_Management
Problem_Management
gptkbp:has Documentation
Support Services
Training Resources
User_Community
gptkbp:hasVersion Latest Version 2023
Previous Version 2021
Previous Version 2022
https://www.w3.org/2000/01/rdf-schema#label CA Service Management
gptkbp:integratesWith ITIL
gptkbp:isAvailableIn Multiple Languages
gptkbp:isCompatibleWith Various Operating Systems
gptkbp:isDesignedFor Large Organizations
Medium-Sized Businesses
gptkbp:isKnownFor Flexibility
Scalability
Robust Features
gptkbp:isPartOf gptkb:Broadcom_Software_Division
Digital_Transformation_Initiatives
gptkbp:isPromotedThrough Conferences
Webinars
Online Marketing
Social_Media
gptkbp:isRecognizedBy gptkb:Forrester
Gartner
gptkbp:isSupportedBy Broadcom Support Team
gptkbp:isUsedIn Enterprise Environments
gptkbp:isUtilizedFor Customer Support
IT Service Delivery
IT_Operations_Management
Service_Desk_Operations
gptkbp:offers Customization Options
Multi-Tenancy
Integration with Third-Party Tools
Mobile_Access
gptkbp:provides Reporting and Analytics
Self-Service_Portal
gptkbp:releaseDate 2018
gptkbp:supports On-Premises Deployment
Cloud_Services
gptkbp:usedBy Service Providers
IT_Departments