BMC Helix ITSM

GPTKB entity

Statements (28)
Predicate Object
gptkbp:instanceOf IT service management software
gptkbp:canAutomate yes
gptkbp:category ITSM
gptkbp:developedBy gptkb:BMC_Software
gptkbp:features knowledge management
asset management
configuration management
incident management
change management
problem management
service request management
service level management
gptkbp:formerName gptkb:Remedy_IT_Service_Management_Suite
gptkbp:hasAI yes
gptkbp:hasFeature gptkb:ITIL
https://www.w3.org/2000/01/rdf-schema#label BMC Helix ITSM
gptkbp:integratesWith third-party tools
BMC Helix Business Workflows
BMC Helix Digital Workplace
BMC Helix Discovery
gptkbp:platform gptkb:cloud_service
on-premises
gptkbp:releaseYear on-premises
SaaS
gptkbp:targetUser enterprise organizations
gptkbp:website https://www.bmc.com/it-solutions/helix-itsm.html
gptkbp:bfsParent gptkb:BMC_Remedy
gptkbp:bfsLayer 6