Properties (53)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Financial_Services_Company
|
| gptkbp:availableIn |
Multiple Languages
|
| gptkbp:awards |
gptkb:Gartner_Peer_Insights_Customers'_Choice
ITSM_Tool_of_the_Year |
| gptkbp:communitySupport |
Documentation
User Forums |
| gptkbp:customerBase |
gptkb:Global_Enterprises
Small and Medium Businesses |
| gptkbp:customizationOptions |
Dashboards
Forms Workflows |
| gptkbp:deployedTo |
SaaS
|
| gptkbp:developedBy |
gptkb:BMC_Software
|
| gptkbp:features |
Asset Management
Change Management Incident Management Service Request Management Problem_Management |
| gptkbp:feedback |
Customer Surveys
Beta Testing Programs User Feedback Sessions |
| gptkbp:hasMember |
Real-time Analytics
Custom Reports |
| https://www.w3.org/2000/01/rdf-schema#label |
BMC Helix ITSM
|
| gptkbp:integration |
Collaboration Tools
Monitoring Tools DevOps_Tools |
| gptkbp:market |
Leader_in_ITSM
|
| gptkbp:notableFeature |
Education
Finance Government Healthcare Manufacturing Retail Various Industries |
| gptkbp:operatingHours |
Cloud
|
| gptkbp:partnerships |
Technology Partners
Consulting Firms Resellers |
| gptkbp:releaseDate |
2018
|
| gptkbp:security |
Data Encryption
Audit Logs Role-based_Access_Control |
| gptkbp:supports |
24/7 Customer Support
ITIL Framework |
| gptkbp:targetAudience |
IT_Departments
|
| gptkbp:tour |
Feature Enhancements
User Experience Improvements Continuous_Improvement |
| gptkbp:training |
Online Training
On-site Training |
| gptkbp:userInterface |
Web-based
Mobile_App |