|
gptkbp:instance_of
|
gptkb:IT_services
|
|
gptkbp:available_in
|
Multiple Languages
|
|
gptkbp:competes_with
|
gptkb:Service_Now
gptkb:Cherwell_Software
gptkb:Jira_Service_Management
|
|
gptkbp:developed_by
|
gptkb:BMC_Software
|
|
gptkbp:features
|
gptkb:Asset_Management
Change Management
Incident Management
Problem Management
Service Request Management
|
|
gptkbp:has
|
gptkb:Amazon_Web_Services
gptkb:community
Customizable Dashboards
User Roles
Integration APIs
Change Approval Process
Incident Response Templates
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
BMC Helix ITSM
|
|
gptkbp:integrates_with
|
Third-party Applications
|
|
gptkbp:is_adopted_by
|
Global Organizations
|
|
gptkbp:is_available_for
|
On-premises Deployment
|
|
gptkbp:is_available_on
|
gptkb:Saa_S
|
|
gptkbp:is_compatible_with
|
gptkb:cloud_services
ITSM Best Practices
|
|
gptkbp:is_designed_for
|
IT Operations
|
|
gptkbp:is_integrated_with
|
Monitoring Tools
|
|
gptkbp:is_known_for
|
User-friendly Interface
Automation Capabilities
|
|
gptkbp:is_part_of
|
gptkb:BMC_Helix_Platform
gptkb:BMC_Helix_Suite
Digital Transformation Initiatives
IT Service Management Ecosystem
|
|
gptkbp:is_recognized_by
|
gptkb:Forrester
gptkb:Gartner
|
|
gptkbp:is_recognized_for
|
gptkb:Innovation
|
|
gptkbp:is_scalable
|
gptkb:Yes
|
|
gptkbp:is_supported_by
|
Community Forums
BMC Customer Support
|
|
gptkbp:is_used_by
|
IT Departments
|
|
gptkbp:is_used_for
|
Service Management
|
|
gptkbp:is_utilized_by
|
Service Desk Teams
|
|
gptkbp:is_utilized_for
|
Customer Satisfaction
User Support
Service Delivery
Service Improvement
Change Control
Problem Resolution
|
|
gptkbp:is_utilized_in
|
Incident Response
IT Governance
|
|
gptkbp:offers
|
Mobile Access
Knowledge Management
Performance Analytics
Self-Service Portal
Virtual Agent
Change Calendar
|
|
gptkbp:platform
|
gptkb:cloud_computing
|
|
gptkbp:provides
|
gptkb:Workflow_Automation
Reporting and Analytics
Collaboration Tools
Service Level Management
User Training
Change Management Process
|
|
gptkbp:release_date
|
gptkb:2018
|
|
gptkbp:supports
|
gptkb:ITIL_4
Multi-tenancy
|
|
gptkbp:target_audience
|
Enterprises
|
|
gptkbp:uses
|
gptkb:Artificial_Intelligence
|
|
gptkbp:bfsParent
|
gptkb:BMC_Helix
gptkb:BMC_Software,_Inc.
|
|
gptkbp:bfsLayer
|
6
|