Statements (28)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:IT_service_management_software
|
| gptkbp:canAutomate |
yes
|
| gptkbp:category |
ITSM
|
| gptkbp:developedBy |
gptkb:BMC_Software
|
| gptkbp:features |
knowledge management
asset management configuration management incident management change management problem management service request management service level management |
| gptkbp:formerName |
gptkb:Remedy_IT_Service_Management_Suite
|
| gptkbp:hasAI |
yes
|
| gptkbp:hasFeature |
gptkb:ITIL
|
| gptkbp:integratesWith |
third-party tools
BMC Helix Business Workflows BMC Helix Digital Workplace BMC Helix Discovery |
| gptkbp:platform |
gptkb:cloud_service
on-premises |
| gptkbp:releaseYear |
on-premises
SaaS |
| gptkbp:targetUser |
enterprise organizations
|
| gptkbp:website |
https://www.bmc.com/it-solutions/helix-itsm.html
|
| gptkbp:bfsParent |
gptkb:BMC_Service_Manager
|
| gptkbp:bfsLayer |
7
|
| https://www.w3.org/2000/01/rdf-schema#label |
BMC Helix ITSM
|