Statements (22)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
contact center software
|
| gptkbp:developedBy |
gptkb:Avaya
|
| gptkbp:feature |
workforce optimization
real-time reporting intelligent routing integration with CRM systems automatic call distribution |
| https://www.w3.org/2000/01/rdf-schema#label |
Avaya Contact Center Elite
|
| gptkbp:integration |
gptkb:Avaya_Experience_Portal
gptkb:Avaya_Workforce_Optimization |
| gptkbp:license |
gptkb:software
|
| gptkbp:operatingSystem |
gptkb:Windows
gptkb:Linux |
| gptkbp:platform |
gptkb:Avaya_Aura
|
| gptkbp:releaseYear |
gptkb:software
|
| gptkbp:supports |
voice channels
digital channels |
| gptkbp:usedBy |
enterprises
|
| gptkbp:usedFor |
customer service
contact center operations |
| gptkbp:bfsParent |
gptkb:Avaya
|
| gptkbp:bfsLayer |
6
|