Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:category |
contact center software
|
| gptkbp:developedBy |
gptkb:Avaya
|
| gptkbp:enables |
self-service automation
|
| gptkbp:formerName |
gptkb:Avaya_Voice_Portal
|
| gptkbp:hasFeature |
gptkb:SIP
gptkb:VoiceXML |
| https://www.w3.org/2000/01/rdf-schema#label |
Avaya Experience Portal
|
| gptkbp:integratesWith |
gptkb:Avaya_Aura
third-party CRM systems |
| gptkbp:offers |
application development tools
reporting and analytics call routing |
| gptkbp:supports |
email
voice mobile applications SMS web chat |
| gptkbp:usedFor |
interactive voice response
contact center automation multichannel customer engagement |
| gptkbp:bfsParent |
gptkb:Avaya_Contact_Center_Elite
|
| gptkbp:bfsLayer |
7
|