Statements (22)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
cloud contact center platform
|
| gptkbp:cloudBased |
true
|
| gptkbp:developedBy |
gptkb:Zoom_Video_Communications
|
| gptkbp:features |
gptkb:DVD
voice chat omnichannel communications |
| https://www.w3.org/2000/01/rdf-schema#label |
Zoom Contact Center
|
| gptkbp:integratesWith |
gptkb:Zoom_Meetings
gptkb:Zoom_Phone |
| gptkbp:launchDate |
February 2022
|
| gptkbp:provides |
analytics
CRM integration call routing interactive voice response customer service solutions agent management tools |
| gptkbp:supports |
remote work
|
| gptkbp:targetAudience |
businesses
|
| gptkbp:website |
https://zoom.us/contact-center
|
| gptkbp:bfsParent |
gptkb:Genesys_Cloud_CX
|
| gptkbp:bfsLayer |
7
|