Statements (59)
Predicate | Object |
---|---|
gptkbp:instanceOf |
gptkb:Company
|
gptkbp:acquisition |
2009
|
gptkbp:advertising |
Email marketing
Social media marketing Online ads |
gptkbp:awards |
Best Places to Work
Customer Service Excellence E-commerce Innovation |
gptkbp:businessModel |
Direct-to-consumer
|
gptkbp:CEO |
gptkb:Tony_Hsieh
|
gptkbp:communityInvolvement |
Charity events
Local sponsorships Volunteer_programs |
gptkbp:culturalHeritage |
Customer-centric
|
gptkbp:customerFeedback |
Surveys
Reviews |
gptkbp:customerService |
24/7 availability
Highly rated High ratings |
gptkbp:employeeCount |
over 1,500
|
gptkbp:employees |
Health insurance
Paid time off 401(k) plan Employee discounts |
gptkbp:exportMarkets |
Free return shipping
|
gptkbp:founded |
1999
|
gptkbp:founder |
gptkb:Nick_Swinmurn
|
gptkbp:headCoach |
1,500+
|
gptkbp:headquarters |
gptkb:Las_Vegas,_Nevada
|
https://www.w3.org/2000/01/rdf-schema#label |
Zappos.com, Inc.
|
gptkbp:industry |
E-commerce
|
gptkbp:location |
gptkb:United_States
|
gptkbp:loyaltyProgram |
Zappos_Rewards
|
gptkbp:missions |
Delivering happiness to customers.
|
gptkbp:notableFor |
Customer service excellence
Free shipping and returns |
gptkbp:operationalStatus |
Active
|
gptkbp:parentCompany |
gptkb:Amazon.com
|
gptkbp:partnerships |
Designers
Brands Retailers |
gptkbp:paymentMethods |
Credit cards
PayPal |
gptkbp:products |
Accessories
Clothing Footwear Shoes |
gptkbp:returnPolicy |
365 days return policy
|
gptkbp:revenue |
$1 billion (2015)
|
gptkbp:serviceArea |
gptkb:United_States
|
gptkbp:socialMedia |
Facebook
|
gptkbp:sustainabilityInitiatives |
Eco-friendly packaging
Carbon offset programs Sustainable sourcing |
gptkbp:ticketingSystem |
Free shipping
|
gptkbp:type |
Private
|
gptkbp:website |
www.zappos.com
|