Zappos.com, Inc.

GPTKB entity

Statements (59)
Predicate Object
gptkbp:instanceOf gptkb:Company
gptkbp:acquisition 2009
gptkbp:advertising Email marketing
Social media marketing
Online ads
gptkbp:awards Best Places to Work
Customer Service Excellence
E-commerce Innovation
gptkbp:businessModel Direct-to-consumer
gptkbp:CEO gptkb:Tony_Hsieh
gptkbp:communityInvolvement Charity events
Local sponsorships
Volunteer_programs
gptkbp:culturalHeritage Customer-centric
gptkbp:customerFeedback Surveys
Reviews
gptkbp:customerService 24/7 availability
Highly rated
High ratings
gptkbp:employeeCount over 1,500
gptkbp:employees Health insurance
Paid time off
401(k) plan
Employee discounts
gptkbp:exportMarkets Free return shipping
gptkbp:founded 1999
gptkbp:founder gptkb:Nick_Swinmurn
gptkbp:headCoach 1,500+
gptkbp:headquarters gptkb:Las_Vegas,_Nevada
https://www.w3.org/2000/01/rdf-schema#label Zappos.com, Inc.
gptkbp:industry E-commerce
gptkbp:location gptkb:United_States
gptkbp:loyaltyProgram Zappos_Rewards
gptkbp:missions Delivering happiness to customers.
gptkbp:notableFor Customer service excellence
Free shipping and returns
gptkbp:operationalStatus Active
gptkbp:parentCompany gptkb:Amazon.com
gptkbp:partnerships Designers
Brands
Retailers
gptkbp:paymentMethods Credit cards
PayPal
gptkbp:products Accessories
Clothing
Footwear
Shoes
gptkbp:returnPolicy 365 days return policy
gptkbp:revenue $1 billion (2015)
gptkbp:serviceArea gptkb:United_States
gptkbp:socialMedia Facebook
Instagram
Twitter
gptkbp:sustainabilityInitiatives Eco-friendly packaging
Carbon offset programs
Sustainable sourcing
gptkbp:ticketingSystem Free shipping
gptkbp:type Private
gptkbp:website www.zappos.com