Statements (134)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:E-commerce
gptkb:online_store gptkb:Company |
| gptkbp:acquired_by |
gptkb:Amazon
gptkb:Amazon.com |
| gptkbp:acquisition_year |
gptkb:2009
|
| gptkbp:advertising |
Minimal traditional advertising
|
| gptkbp:awards |
Best Places to Work
Customer Service Excellence Awards Top 100 Best Companies to Work For |
| gptkbp:benefits |
Comprehensive benefits package
|
| gptkbp:brand |
Strong customer base
High repeat purchase rate Innovative and customer-focused |
| gptkbp:brand_ambassadors |
Influencers and bloggers
|
| gptkbp:business_model |
Inventory management
Online retail Direct-to-Consumer Direct-to-consumer Delivering happiness |
| gptkbp:ceo |
gptkb:Tony_Hsieh
gptkb:Nick_Swinmurn |
| gptkbp:community_engagement |
Local events and sponsorships
|
| gptkbp:community_involvement |
gptkb:Charitable_donations
Local events sponsorship Charitable initiatives Employee volunteer programs |
| gptkbp:conflict |
Competition in e-commerce
|
| gptkbp:customer_feedback |
Customer satisfaction surveys
Encourages reviews Positive social media presence Highly rated customer reviews |
| gptkbp:customer_satisfaction |
gptkb:High
Customer-centric culture |
| gptkbp:customer_support |
24/7 availability
free shipping Highly Rated 365-day return policy Free shipping and returns |
| gptkbp:demographics |
Diverse customer base
|
| gptkbp:economic_development |
Consistent revenue growth
|
| gptkbp:economic_impact |
Expanded product lines
|
| gptkbp:employees |
Over 1,500
|
| gptkbp:financial_performance |
Profitable since 2003
|
| gptkbp:founded |
gptkb:1999
|
| gptkbp:founded_by |
gptkb:Tony_Hsieh
|
| gptkbp:founded_in |
gptkb:1999
|
| gptkbp:founder |
gptkb:Nick_Swinmurn
|
| gptkbp:future_plans |
Expansion of product lines
Continued expansion and innovation Increasing international presence Enhancing technology for customer experience |
| gptkbp:has_awards |
Best Places to Work
|
| gptkbp:has_culture |
Employee empowerment
Fun and quirky workplace Strong emphasis on company values |
| gptkbp:has_part |
gptkb:Zappos_Family
gptkb:Zappos.com gptkb:Zappos_Community_Fund gptkb:Zappos_Culture_Book gptkb:Zappos_Family_Foundation gptkb:Zappos_Fulfillment_Center gptkb:Zappos_Marketplace gptkb:Zappos_Mobile_App gptkb:Zappos_Insights Zappos Customer Loyalty Team Zappos Customer Service Team Zappos Vendor Relations Team |
| gptkbp:has_website |
gptkb:zappos.com
|
| gptkbp:headquarters |
gptkb:Las_Vegas,_Nevada
gptkb:Las_Vegas,_Nevada,_USA |
| https://www.w3.org/2000/01/rdf-schema#label |
Zappos
|
| gptkbp:industry |
gptkb:E-commerce
e-commerce |
| gptkbp:known_for |
Customer service
|
| gptkbp:launched |
Online shoe sales
|
| gptkbp:leadership |
Holacracy
|
| gptkbp:logistics |
Warehouse operations
Fast shipping Efficient return process Efficient distribution centers |
| gptkbp:market |
Footwear market
|
| gptkbp:market_position |
Leader in online footwear sales
|
| gptkbp:marketing_strategy |
Customer loyalty programs
Social media engagement Word of mouth Customer-centric approach Focus on customer experience |
| gptkbp:mission |
Delivering happiness to customers, employees, and vendors.
|
| gptkbp:notable_for |
Exceptional customer service
|
| gptkbp:number_of_employees |
Over 1,500
1500 (approx.) |
| gptkbp:offers |
gptkb:footwear
gptkb:clothing gptkb:accessories 24/7 customer support Free shipping shoes 365-day return policy Free returns Wide selection of brands |
| gptkbp:operates_in |
gptkb:United_States
International shipping available |
| gptkbp:parent_company |
gptkb:Amazon
|
| gptkbp:partnerships |
Fashion retailers
Various shoe brands |
| gptkbp:product_quality |
High-quality products
|
| gptkbp:products |
gptkb:footwear
gptkb:clothing gptkb:accessories Shoes |
| gptkbp:reputation |
Strong online presence
|
| gptkbp:return_policy |
365-day return policy
|
| gptkbp:return_process |
Easy and hassle-free
|
| gptkbp:revenue |
Over $1 billion
$1 billion (approx.) $1 billion (2015) |
| gptkbp:shipping_options |
Free shipping both ways
|
| gptkbp:shipping_speed |
Fast delivery options
|
| gptkbp:social_media_presence |
Active on multiple platforms
|
| gptkbp:sustainability_efforts |
Eco-friendly initiatives
Eco-friendly packaging Carbon offset programs Sustainable sourcing practices |
| gptkbp:training |
Extensive training programs
|
| gptkbp:user_engagement |
Personalized service
|
| gptkbp:user_experience |
Intuitive website design
|
| gptkbp:uses_technology |
gptkb:E-commerce
|
| gptkbp:variant |
Wide range of styles
|
| gptkbp:website |
gptkb:zappos.com
www.zappos.com |
| gptkbp:work_location |
Open and collaborative
|
| gptkbp:bfsParent |
gptkb:Jeff_Bezos
|
| gptkbp:bfsLayer |
3
|