Statements (51)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
online retailer
|
| gptkbp:acquisition |
2009
$1.2 billion |
| gptkbp:businessModel |
B2C
|
| gptkbp:CEO |
gptkb:Tony_Hsieh
|
| gptkbp:customerService |
24/7 support
|
| gptkbp:employeeCount |
over 1,500
|
| gptkbp:focus |
company culture
customer experience employee happiness |
| gptkbp:founded |
1999
|
| gptkbp:founder |
gptkb:Nick_Swinmurn
|
| gptkbp:hasFeature |
community involvement
customer feedback mobile app social media presence sustainability initiatives customer reviews diversity initiatives wish lists gift cards live chat support product recommendations personalized shopping experience employee training programs style guides order tracking email newsletters outlet store environmental responsibility size guides charity partnerships |
| gptkbp:hasPart |
gptkb:Zappos.com
gptkb:Zappos_Insights |
| gptkbp:headquarters |
gptkb:Las_Vegas,_Nevada
|
| https://www.w3.org/2000/01/rdf-schema#label |
Zappos
|
| gptkbp:industry |
e-commerce
|
| gptkbp:knownFor |
customer satisfaction
free shipping return policy |
| gptkbp:offers |
loyalty program
free returns wide selection of brands |
| gptkbp:operatesIn |
gptkb:Canada
gptkb:United_States international markets |
| gptkbp:parentCompany |
gptkb:Amazon
|
| gptkbp:specializesIn |
clothing
accessories footwear |
| gptkbp:website |
www.zappos.com
|