Statements (18)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:developedBy |
Coaching Systems, LLC
|
| gptkbp:firstReleased |
1998
|
| gptkbp:hasFeature |
reporting
coaching tools speech analytics screen capture agent evaluation |
| https://www.w3.org/2000/01/rdf-schema#label |
Virtual Observer
|
| gptkbp:integratesWith |
CRM systems
various PBX systems |
| gptkbp:platform |
gptkb:Windows
|
| gptkbp:usedFor |
call recording
workforce optimization quality monitoring |
| gptkbp:usedIn |
contact centers
|
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
7
|