Statements (84)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:military_unit
|
| gptkbp:bfsLayer |
4
|
| gptkbp:bfsParent |
gptkb:Twilio
gptkb:TWLO gptkb:Twilio_Inc. gptkb:Twilio,_Inc. |
| gptkbp:allows |
Dynamic task routing
|
| gptkbp:developed_by |
gptkb:Twilio_Inc.
|
| gptkbp:enables |
Task distribution
Task monitoring Task completion tracking Skill-based routing Real-time task tracking Task escalation Task performance evaluation Task performance tracking Task visibility |
| gptkbp:facilitates |
Omnichannel support
|
| https://www.w3.org/2000/01/rdf-schema#label |
Twilio Task Router
|
| gptkbp:integrates_with |
gptkb:Twilio_Flex
|
| gptkbp:is_accessible_by |
RESTAPI
|
| gptkbp:is_available_for |
gptkb:software
|
| gptkbp:is_available_in |
Multiple regions
|
| gptkbp:is_available_on |
gptkb:Cloud_Computing_Service
|
| gptkbp:is_compatible_with |
gptkb:High_School
Web applications Mobile applications Third-party applications Desktop applications |
| gptkbp:is_designed_for |
Dynamic environments
Real-time communication |
| gptkbp:is_designed_to |
Enhance productivity
Improve efficiency |
| gptkbp:is_integrated_with |
gptkb:software_framework
Twilio's messaging services Twilio's video services Twilio's voice services |
| gptkbp:is_optimized_for |
High-volume tasks
|
| gptkbp:is_part_of |
Twilio's cloud communications platform
Twilio API suite Twilio's customer engagement solutions Twilio's programmable solutions |
| gptkbp:is_scalable |
Large enterprises
|
| gptkbp:is_used_by |
Contact centers
|
| gptkbp:is_used_for |
Workforce management
Service level management |
| gptkbp:is_used_in |
gptkb:Telecommunications_company
Help desks |
| gptkbp:is_utilized_in |
Resource allocation
Customer support Businesses of all sizes Performance optimization Remote teams Business process automation |
| gptkbp:offers |
Scalability
Multi-language support Task lifecycle management Task assignment flexibility Task assignment notifications Task assignment rules Task assignment strategies Task reservation features |
| gptkbp:provides |
Performance metrics
Real-time updates User interface customization Task prioritization User role management Task history tracking Task analytics Task assignment capabilities Task assignment insights Task routing logic |
| gptkbp:setting |
gptkb:software_framework
|
| gptkbp:supports |
Analytics and reporting
Real-time collaboration Multiple channels Customizable workflows Customizable dashboards Custom workflows Integration with CRM systems Integration with analytics tools Custom task attributes Custom task workflows |
| gptkbp:uses |
Queues
|