Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
occupation
|
| gptkbp:abilities |
gptkb:communication
problem-solving customer service skills technical knowledge |
| gptkbp:alternativeName |
gptkb:Help_Desk_Officer
gptkb:IT_Support_Officer Technical Support Specialist |
| gptkbp:field |
gptkb:Information_Technology
Customer Service |
| https://www.w3.org/2000/01/rdf-schema#label |
Technical Support Officer
|
| gptkbp:officeLocation |
call centers
technology companies IT departments |
| gptkbp:reportsTo |
gptkb:IT_Manager
|
| gptkbp:responsibility |
installing software
documenting issues and solutions maintaining hardware providing technical assistance responding to customer queries troubleshooting technical issues |
| gptkbp:bfsParent |
gptkb:TSO
|
| gptkbp:bfsLayer |
6
|