Statements (18)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
occupation
|
| gptkbp:abilities |
gptkb:communication
customer service problem-solving technical knowledge |
| gptkbp:alternativeName |
gptkb:IT_Support_Officer
Service Desk Officer |
| gptkbp:field |
gptkb:Information_Technology
|
| https://www.w3.org/2000/01/rdf-schema#label |
Help Desk Officer
|
| gptkbp:officeLocation |
IT department
|
| gptkbp:reportsTo |
gptkb:IT_Manager
|
| gptkbp:responsibility |
provide technical support
document incidents escalate unresolved issues respond to service requests troubleshoot user issues |
| gptkbp:bfsParent |
gptkb:Technical_Support_Officer
|
| gptkbp:bfsLayer |
7
|