Statements (61)
Predicate | Object |
---|---|
gptkbp:instance_of |
gptkb:protocol
|
gptkbp:available_at |
Subscription model
|
gptkbp:developed_by |
gptkb:Talkdesk
|
gptkbp:enables |
Real-time collaboration
Self-service options |
gptkbp:enhances |
Customer experience
Team collaboration |
gptkbp:facilitates |
Customer feedback collection
|
gptkbp:features |
AI-driven automation
|
https://www.w3.org/2000/01/rdf-schema#label |
Talkdesk Omnichannel
|
gptkbp:improves |
Agent productivity
|
gptkbp:includes |
Knowledge base integration
|
gptkbp:integrates_with |
CRM systems
|
gptkbp:is_accessible_by |
Web interface
|
gptkbp:is_available_in |
Multiple languages
|
gptkbp:is_available_on |
gptkb:cloud_computing
|
gptkbp:is_compatible_with |
Mobile devices
Various operating systems Desktop applications |
gptkbp:is_designed_for |
Businesses of all sizes
|
gptkbp:is_designed_to |
Enhance customer engagement
|
gptkbp:is_focused_on |
Customer retention
|
gptkbp:is_integrated_with |
Helpdesk software
|
gptkbp:is_known_for |
Ease of use
High customer satisfaction |
gptkbp:is_optimized_for |
Remote work
|
gptkbp:is_part_of |
Digital transformation initiatives
Omnichannel strategy Talkdesk product suite |
gptkbp:is_recognized_by |
Industry awards
|
gptkbp:is_recognized_for |
Innovative features
|
gptkbp:is_scalable |
gptkb:Yes
|
gptkbp:is_supported_by |
Customer success teams
|
gptkbp:is_used_by |
Customer support teams
|
gptkbp:is_used_in |
Various industries
|
gptkbp:is_used_to |
Manage customer inquiries
|
gptkbp:is_utilized_by |
Enterprises
|
gptkbp:is_utilized_for |
Lead generation
|
gptkbp:offers |
Performance metrics
Analytics and reporting tools Workflow automation Customizable dashboards Multilingual support Call center solutions |
gptkbp:provides |
Real-time reporting
Integration with third-party applications Customer journey mapping Personalized customer interactions Omnichannel analytics Omnichannel routing Unified customer interactions |
gptkbp:reduces |
Response times
|
gptkbp:supports |
Voice communication
Video communication Email communication Integration with chatbots Chat communication Social media communication SMS communication |
gptkbp:bfsParent |
gptkb:Talkdesk
|
gptkbp:bfsLayer |
6
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