System Center Service Manager
GPTKB entity
Statements (54)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:IT_services
|
| gptkbp:developed_by |
gptkb:Microsoft
|
| gptkbp:has |
gptkb:Data
User Feedback Service Level Agreements Service Requests Audit Logs User Roles and Permissions Change Requests Work Items Integration with ITSM Tools Problem Records Management Packs Reports and Dashboards Service Management Processes Service Management Automation Configuration Items Dashboards and Views Incident Tickets Knowledge Articles Service Management Portal |
| https://www.w3.org/2000/01/rdf-schema#label |
System Center Service Manager
|
| gptkbp:integrates_with |
gptkb:Configuration_Management
gptkb:Active_Directory gptkb:System_Center_Operations_Manager gptkb:System_Center_Virtual_Machine_Manager gptkb:System_Center_Suite Azure Services |
| gptkbp:latest_version |
gptkb:2019
|
| gptkbp:license |
Commercial
|
| gptkbp:platform |
gptkb:Windows_Server
|
| gptkbp:provides |
gptkb:Configuration_Management
gptkb:Asset_Management Change Management Incident Management Knowledge Management Problem Management Release Management Service Level Management Service Request Management Service Catalog Management |
| gptkbp:release_date |
gptkb:2010
|
| gptkbp:supports |
gptkb:ITIL_Framework
Reporting and Analytics Customizable Workflows Multi-tenancy Self-Service Portal Notifications and Alerts Integration with Third-party Tools Automation and Workflows |
| gptkbp:user_interface |
Web-based Console
|
| gptkbp:uses |
gptkb:Microsoft_SQL_Server
|
| gptkbp:bfsParent |
gptkb:Control_Panel
|
| gptkbp:bfsLayer |
4
|