Situational Crisis Communication Theory

GPTKB entity

Statements (33)
Predicate Object
gptkbp:instanceOf Communication theory
gptkbp:abbreviation SCCT
gptkbp:basisFor Attribution theory
gptkbp:describes How organizations should communicate during a crisis
gptkbp:field Public relations
Crisis communication
gptkbp:focusesOn Matching crisis response strategies to the level of crisis responsibility
gptkbp:hasConcept Crisis communication timing
Crisis history
Crisis response effectiveness
Crisis response strategy
Crisis responsibility
Crisis type
Organizational reputation
Prior reputation
Response appropriateness
Responsibility attribution
Stakeholder perception
Victimization
https://www.w3.org/2000/01/rdf-schema#label Situational Crisis Communication Theory
gptkbp:includes Accidental cluster
Intentional cluster
Victim cluster
gptkbp:proposedBy Different strategies for different types of crises
W. Timothy Coombs
gptkbp:relatedTo Apologia theory
Image repair theory
Situational theory of publics
gptkbp:usedFor Crisis management
Reputation management
gptkbp:yearProposed 2007
gptkbp:bfsParent gptkb:Public_Relations_Management
gptkbp:bfsLayer 8