Situational Crisis Communication Theory
GPTKB entity
Statements (33)
Predicate | Object |
---|---|
gptkbp:instanceOf |
Communication theory
|
gptkbp:abbreviation |
SCCT
|
gptkbp:basisFor |
Attribution theory
|
gptkbp:describes |
How organizations should communicate during a crisis
|
gptkbp:field |
Public relations
Crisis communication |
gptkbp:focusesOn |
Matching crisis response strategies to the level of crisis responsibility
|
gptkbp:hasConcept |
Crisis communication timing
Crisis history Crisis response effectiveness Crisis response strategy Crisis responsibility Crisis type Organizational reputation Prior reputation Response appropriateness Responsibility attribution Stakeholder perception Victimization |
https://www.w3.org/2000/01/rdf-schema#label |
Situational Crisis Communication Theory
|
gptkbp:includes |
Accidental cluster
Intentional cluster Victim cluster |
gptkbp:proposedBy |
Different strategies for different types of crises
W. Timothy Coombs |
gptkbp:relatedTo |
Apologia theory
Image repair theory Situational theory of publics |
gptkbp:usedFor |
Crisis management
Reputation management |
gptkbp:yearProposed |
2007
|
gptkbp:bfsParent |
gptkb:Public_Relations_Management
|
gptkbp:bfsLayer |
8
|