Service desk (via Jira Service Management)
GPTKB entity
Statements (28)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management tool
|
| gptkbp:deployment |
gptkb:cloud_service
on-premises |
| gptkbp:hasFeature |
asset management
change management customizable workflows multi-channel support self-service portal service catalog |
| https://www.w3.org/2000/01/rdf-schema#label |
Service desk (via Jira Service Management)
|
| gptkbp:integratesWith |
gptkb:Slack
gptkb:Confluence gptkb:Jira_Software |
| gptkbp:offers |
reporting and analytics
SLA management automation rules customer portal knowledge base integration |
| gptkbp:partOf |
gptkb:Jira_Service_Management
|
| gptkbp:provides |
gptkb:Atlassian
|
| gptkbp:supports |
incident management
problem management request fulfillment |
| gptkbp:usedFor |
facilities management
IT support HR service management |
| gptkbp:bfsParent |
gptkb:Jira_Software
|
| gptkbp:bfsLayer |
7
|