Statements (18)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:foundIn |
gptkb:SAP_Solution_Manager
gptkb:Oracle_E-Business_Suite gptkb:ServiceNow gptkb:BMC_Remedy |
| gptkbp:function |
incident management
change management problem management service request management |
| https://www.w3.org/2000/01/rdf-schema#label |
Service Management Module
|
| gptkbp:integratesWith |
customer relationship management
configuration management database asset management module |
| gptkbp:supportedBy |
ITIL processes
|
| gptkbp:usedIn |
enterprise resource planning
IT service management |
| gptkbp:bfsParent |
gptkb:SMM
|
| gptkbp:bfsLayer |
8
|