Service Asset and Configuration Management

GPTKB entity

Statements (25)
Predicate Object
gptkbp:instanceOf ITIL process
gptkbp:abbreviation gptkb:SACM
gptkbp:definedIn gptkb:ITIL_v3
ITIL 2011 edition
gptkbp:guarantees compliance with policies and standards
integrity of assets and configurations
https://www.w3.org/2000/01/rdf-schema#label Service Asset and Configuration Management
gptkbp:includes Asset Management
Configuration Management
gptkbp:manages Configuration Items
gptkbp:objective to provide accurate configuration information to support other ITIL processes
to support efficient and effective service management processes
gptkbp:partOf ITIL Service Transition
gptkbp:provides audit trail for assets and configurations
gptkbp:purpose to ensure assets required to deliver services are properly controlled
to maintain accurate information about Configuration Items (CIs)
gptkbp:relatedTo Incident Management
Change Management
Problem Management
Release and Deployment Management
gptkbp:uses Configuration Management Database
Configuration Management System
gptkbp:bfsParent gptkb:CMDB
gptkb:ITIL_v3
gptkbp:bfsLayer 6