Service Asset and Configuration Management
GPTKB entity
Statements (25)
Predicate | Object |
---|---|
gptkbp:instanceOf |
ITIL process
|
gptkbp:abbreviation |
gptkb:SACM
|
gptkbp:definedIn |
gptkb:ITIL_v3
ITIL 2011 edition |
gptkbp:guarantees |
compliance with policies and standards
integrity of assets and configurations |
https://www.w3.org/2000/01/rdf-schema#label |
Service Asset and Configuration Management
|
gptkbp:includes |
Asset Management
Configuration Management |
gptkbp:manages |
Configuration Items
|
gptkbp:objective |
to provide accurate configuration information to support other ITIL processes
to support efficient and effective service management processes |
gptkbp:partOf |
ITIL Service Transition
|
gptkbp:provides |
audit trail for assets and configurations
|
gptkbp:purpose |
to ensure assets required to deliver services are properly controlled
to maintain accurate information about Configuration Items (CIs) |
gptkbp:relatedTo |
Incident Management
Change Management Problem Management Release and Deployment Management |
gptkbp:uses |
Configuration Management Database
Configuration Management System |
gptkbp:bfsParent |
gptkb:CMDB
gptkb:ITIL_v3 |
gptkbp:bfsLayer |
6
|