Statements (51)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service catalog
|
| gptkbp:accessibleBy |
gptkb:mobile_application
|
| gptkbp:developedBy |
gptkb:ServiceNow,_Inc.
|
| gptkbp:enables |
service level management
delegated administration automated notifications knowledge base integration service request automation cost transparency multi-step approvals catalog item approvals catalog item attachments catalog item auditing catalog item bundling catalog item conditions catalog item fulfillment tasks catalog item images catalog item lifecycle management catalog item pricing catalog item reporting catalog item scripts catalog item variables catalog item workflows service delivery tracking service request SLAs service request escalation user satisfaction surveys |
| gptkbp:feature |
order tracking
workflow automation mobile access reporting and analytics self-service portal role-based access service request fulfillment approval management customizable forms catalog items integration with ServiceNow workflows service categories |
| https://www.w3.org/2000/01/rdf-schema#label |
ServiceNow catalog
|
| gptkbp:integratesWith |
gptkb:ServiceNow_Asset_Management
gptkb:ServiceNow_Change_Management gptkb:ServiceNow_Incident_Management third-party systems |
| gptkbp:partOf |
gptkb:ServiceNow_platform
|
| gptkbp:supports |
custom branding
multi-language |
| gptkbp:usedFor |
requesting IT services
requesting business services |
| gptkbp:bfsParent |
gptkb:ServiceNow_Service_Portal
|
| gptkbp:bfsLayer |
7
|