ServiceNow Predictive Intelligence

GPTKB entity

Statements (29)
Predicate Object
gptkbp:instanceOf AI-powered feature
gptkbp:announced 2019
gptkbp:availableOn ServiceNow cloud
gptkbp:developedBy gptkb:ServiceNow
gptkbp:documentation https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/predictive-intelligence/concept/predictive-intelligence.html
gptkbp:enables automation
recommendations
prioritization
categorization
intelligent routing
https://www.w3.org/2000/01/rdf-schema#label ServiceNow Predictive Intelligence
gptkbp:integratesWith gptkb:ServiceNow_Flow_Designer
gptkb:ServiceNow_Virtual_Agent
gptkb:ServiceNow_Studio
gptkbp:partOf gptkb:ServiceNow_Platform
gptkbp:requires ServiceNow subscription
gptkbp:supports gptkb:dictionary
supervised learning
clustering
unsupervised learning
similarity matching
gptkbp:usedFor Customer Service Management
HR Service Delivery
IT Service Management
Security Operations
gptkbp:uses gptkb:artificial_intelligence
gptkb:machine_learning
gptkbp:bfsParent gptkb:Now_Platform
gptkbp:bfsLayer 6