Salesforce Community Cloud

GPTKB entity

Statements (50)
Predicate Object
gptkbp:instanceOf gptkb:cloud_service
gptkbp:availableOn public service
gptkbp:cloudBased SaaS
gptkbp:developedBy gptkb:Salesforce
gptkbp:enables creation of branded online communities
https://www.w3.org/2000/01/rdf-schema#label Salesforce Community Cloud
gptkbp:integratesWith gptkb:Salesforce_CRM
third-party applications
gptkbp:launched 2013
gptkbp:offers collaboration tools
discussion forums
case management
mobile access
self-service portals
analytics and reporting
personalized experiences
knowledge base access
gptkbp:partOf gptkb:Salesforce_Customer_360_Platform
gptkbp:renamed gptkb:Salesforce_Experience_Cloud
gptkbp:supports gptkb:Lightning_components
file sharing
API access
audience targeting
content management
event management
moderation tools
custom branding
customizable templates
GDPR compliance
single sign-on (SSO)
role-based access
content recommendations
integration with Salesforce Service Cloud
custom domain
integration with Salesforce Chatter
member management
data security controls
integration with Salesforce Sales Cloud
multilingual communities
automation with workflows
branding and theming
community management dashboards
integration with AppExchange
reputation and gamification features
gptkbp:usedFor employee engagement
customer engagement
partner collaboration
gptkbp:website https://www.salesforce.com/products/experience-cloud/overview/
gptkbp:bfsParent gptkb:Jive-x
gptkbp:bfsLayer 6