Statements (24)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
abbreviation
|
| gptkbp:defines |
performance metrics
remedies for breach service expectations |
| https://www.w3.org/2000/01/rdf-schema#label |
SLA
|
| gptkbp:isNegotiatedBy |
legal teams
business managers |
| gptkbp:mayInclude |
penalties for non-compliance
response times support availability uptime guarantees |
| gptkbp:partOf |
service contract
|
| gptkbp:relatedTo |
cloud computing
managed services outsourcing |
| gptkbp:reviewedBy |
periodically
|
| gptkbp:standsFor |
gptkb:Service_Level_Agreement
|
| gptkbp:usedBy |
service providers
clients |
| gptkbp:usedIn |
gptkb:Information_Technology
Business Contracts |
| gptkbp:bfsParent |
gptkb:Service_Level_Agreement_(SLA)
gptkb:Swiss_Literary_Archives |
| gptkbp:bfsLayer |
5
|