SAP Hybris Cloud for Customer
GPTKB entity
Statements (52)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
cloud-based CRM software
|
| gptkbp:alsoKnownAs |
gptkb:SAP_C4C
|
| gptkbp:category |
gptkb:cloud_service
Customer Relationship Management |
| gptkbp:deployment |
gptkb:cloud_service
|
| gptkbp:developedBy |
gptkb:SAP_SE
|
| gptkbp:firstReleased |
2011
|
| gptkbp:headquartersLocation |
gptkb:Walldorf,_Germany
|
| https://www.w3.org/2000/01/rdf-schema#label |
SAP Hybris Cloud for Customer
|
| gptkbp:integratesWith |
gptkb:SAP_CRM
gptkb:SAP_ERP gptkb:SAP_S/4HANA third-party applications |
| gptkbp:offers |
marketing automation
sales automation service automation |
| gptkbp:partOf |
gptkb:SAP_Customer_Experience_suite
|
| gptkbp:provides |
gptkb:knowledge_representation
API access campaign management data security email integration multi-language support workflow automation account management order management customer feedback dashboards role-based access control social media integration customer analytics lead management opportunity management ticket management field service management GDPR compliance multi-currency support service request management real-time reporting customer engagement tools product catalog management quote management customer self-service survey management activity management |
| gptkbp:supports |
mobile access
browser-based access B2C scenarios B2B scenarios |
| gptkbp:targetMarket |
businesses
|
| gptkbp:bfsParent |
gptkb:SAP_Sales_Cloud
|
| gptkbp:bfsLayer |
8
|