SAP Field Service Management
GPTKB entity
Statements (66)
Predicate | Object |
---|---|
gptkbp:instance_of |
gptkb:software
|
gptkbp:bfsLayer |
4
|
gptkbp:bfsParent |
gptkb:SAP_Business_Network_for_Asset_Management
|
gptkbp:developed_by |
Service-oriented businesses
SAPSE |
gptkbp:enables |
Inventory management
Work order management Job costing Customer satisfaction tracking Service level agreement compliance |
gptkbp:enhances |
Customer experience
Workforce management Service delivery Field service productivity |
gptkbp:facilitates |
Customer engagement
Service execution |
gptkbp:features |
AI-driven insights
|
https://www.w3.org/2000/01/rdf-schema#label |
SAP Field Service Management
|
gptkbp:improves |
Operational efficiency
|
gptkbp:includes |
Collaboration features
|
gptkbp:integrates_with |
SAPS/4 HANA
|
gptkbp:is_accessible_by |
gptkb:website
|
gptkbp:is_available_in |
Multiple languages
|
gptkbp:is_available_on |
gptkb:SAP_App_Center
Mobile applications |
gptkbp:is_compatible_with |
Third-party applications
Various operating systems |
gptkbp:is_designed_for |
Service technicians
|
gptkbp:is_integrated_with |
gptkb:SAP_Success_Factors
SAPCRM |
gptkbp:is_part_of |
gptkb:SAP_Intelligent_Enterprise
gptkb:SAP_Business_Technology_Platform gptkb:SAP_Customer_Experience_suite |
gptkbp:is_recognized_by |
Leader in field service management solutions
|
gptkbp:is_recognized_for |
Innovation in service management
|
gptkbp:is_used_by |
Field service organizations
|
gptkbp:is_used_for |
Field service optimization
|
gptkbp:is_used_in |
Various industries
|
gptkbp:is_utilized_in |
Small and medium enterprises
Global enterprises |
gptkbp:offers |
Customizable dashboards
Training and support services Integration with SAP Concur Mobile workforce management Customer feedback management Field service analytics Scheduling and dispatching tools Service contract management |
gptkbp:primary_function |
Field service management
|
gptkbp:provides |
Performance metrics
Real-time analytics Reporting and analytics tools Resource optimization tools Service history tracking Customer self-service options Service performance analysis Task management features |
gptkbp:release_date |
gptkb:2017
|
gptkbp:supports |
Mobile devices
Data-driven decision making Real-time communication Multi-channel communication Remote assistance Mobile offline capabilities Io T integration |
gptkbp:utilizes |
Cloud technology
|