Statements (64)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
cloud-based CRM software
|
| gptkbp:alsoKnownAs |
gptkb:SAP_C4C
|
| gptkbp:availableOn |
public service
|
| gptkbp:category |
Customer Relationship Management
|
| gptkbp:deployment |
gptkb:cloud_service
|
| gptkbp:developedBy |
gptkb:SAP_SE
|
| https://www.w3.org/2000/01/rdf-schema#label |
SAP Cloud for Customer
|
| gptkbp:integratesWith |
gptkb:SAP_Business_Suite
gptkb:SAP_ERP gptkb:SAP_S/4HANA third-party applications |
| gptkbp:license |
proprietary
|
| gptkbp:offers |
marketing automation
sales automation service automation |
| gptkbp:partOf |
gptkb:SAP_Customer_Experience_suite
|
| gptkbp:provides |
gptkb:knowledge_representation
reporting document management API access calendar integration campaign management customer support data security email integration workflow automation account management case management customer feedback management forecasting order management dashboards role-based access control customization social media integration lead management opportunity management customer insights ticket management contact management field service management GDPR compliance pipeline management service level agreements partner management product catalog management quote management territory management activity management extension capabilities visit management |
| gptkbp:releaseYear |
2011
|
| gptkbp:supports |
analytics
customer engagement mobile access multi-currency multi-language |
| gptkbp:targetUser |
businesses
sales teams marketing teams service teams |
| gptkbp:website |
https://www.sap.com/products/crm.html
|
| gptkbp:bfsParent |
gptkb:SAP_C4C
|
| gptkbp:bfsLayer |
8
|