Private Branch Exchange (PBX)
GPTKB entity
Statements (96)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
telephone system
|
| gptkbp:abbreviation |
gptkb:PBX
|
| gptkbp:canBe |
digital
analog IP-based |
| gptkbp:connects |
gptkb:public_switched_telephone_network_(PSTN)
internal telephones |
| gptkbp:feature |
gptkb:interactive_voice_response_(IVR)
encryption security features disaster recovery call blocking call forwarding call recording call screening call transfer caller ID conference calling integration with CRM integration with email presence information remote access voicemail video calling paging call waiting SIP trunking call analytics call monitoring call queuing call routing call whisper directory services web-based management auto attendant call detail records call encryption call filtering call pickup call reporting emergency calling hot desking music on hold softphone support hunt groups call logging call parking call tagging call disposition call outcome tracking fax support call barging call disposition codes multi-site support extension dialing call archiving call compliance call escalation call notes call quality monitoring call reminders call scheduling call wrap-up least cost routing VoIP support PRI support analog trunk support call abandonment tracking call annotation call audit call authentication call authorization call back feature call backup call center support call distribution call export call import call notification call policy enforcement call prioritization call quality alerts call quality analytics call quality reporting call restore direct inward dialing (DID) holiday routing integration with instant messaging mobile extension speed dialing time-based routing |
| https://www.w3.org/2000/01/rdf-schema#label |
Private Branch Exchange (PBX)
|
| gptkbp:usedFor |
external telephone communication
internal telephone communication |
| gptkbp:bfsParent |
gptkb:Switching_Module_(SM)
|
| gptkbp:bfsLayer |
7
|