Statements (66)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Virtual Agent
|
| gptkbp:developedBy |
Pegasystems
|
| gptkbp:enables |
Self-Service_Solutions
|
| gptkbp:enhances |
User Experience
Agent Productivity |
| gptkbp:facilitates |
Customer Engagement
|
| gptkbp:hasAccessTo |
APIs
|
| https://www.w3.org/2000/01/rdf-schema#label |
Pega Virtual Agents
|
| gptkbp:improves |
Response_Times
|
| gptkbp:integratesWith |
Pega Platform
|
| gptkbp:integration |
E-commerce Platforms
CRM_Systems Social_Media_Platforms |
| gptkbp:isAvailableIn |
Cloud Platforms
|
| gptkbp:isCompatibleWith |
Third-Party_Tools
|
| gptkbp:isCounteredBy |
Voice Assistants
Specific Business Processes |
| gptkbp:isDesignedFor |
Enhance Customer Satisfaction
Enterprise Use Reduce Human Error |
| gptkbp:isFacilitatedBy |
Multiple Languages
|
| gptkbp:isMonitoredBy |
Performance Metrics
|
| gptkbp:isOptimizedFor |
High Volume Interactions
|
| gptkbp:isPartOf |
gptkb:Pega_Customer_Service_Solutions
gptkb:Pega's_Customer_Engagement_Suite Digital Transformation Strategies Pega's_AI-Driven_Solutions Pega's_AI_Strategy Pega's_Digital_Experience_Solutions |
| gptkbp:isRated |
Low-Code Development Principles
|
| gptkbp:isSuitableFor |
Business Needs
|
| gptkbp:isSupportedBy |
Pega_Community
|
| gptkbp:isUsedBy |
Various Industries
|
| gptkbp:isUsedFor |
Mobile
Data Collection Web Lead Generation Customer Feedback Analysis Specific Use Cases Business Rules Messaging Platforms Customer Onboarding Automate Workflows Branding Needs Streamline_Operations Enhance_Brand_Loyalty |
| gptkbp:isUtilizedFor |
Customer Support Teams
|
| gptkbp:isUtilizedIn |
Retail Sector
|
| gptkbp:offers |
24/7 Availability
Multi-User Support Pre-Built Templates |
| gptkbp:provides |
Feedback Mechanisms
Real-Time Analytics Knowledge Base Access Contextual Assistance User-Friendly_Interfaces Multi-Channel_Support Automated_Customer_Support |
| gptkbp:reduces |
Operational Costs
Customer Wait Times |
| gptkbp:supports |
Natural Language Processing
Feedback Loops Proactive Engagement Omni-Channel_Communication |
| gptkbp:usedIn |
Customer Service
|
| gptkbp:utilizes |
AI Technology
|