Pega's Customer Engagement Suite
GPTKB entity
Statements (59)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
software suite
|
| gptkbp:developedBy |
Pegasystems
|
| gptkbp:enables |
collaboration among teams
automated workflows personalized marketing real-time customer insights |
| gptkbp:enhances |
customer experience
|
| gptkbp:facilitates |
customer relationship management
data-driven decision making |
| gptkbp:features |
analytics tools
|
| gptkbp:focusesOn |
customer engagement
|
| https://www.w3.org/2000/01/rdf-schema#label |
Pega's Customer Engagement Suite
|
| gptkbp:includes |
customer service applications
customer feedback tools customer journey mapping knowledge management features |
| gptkbp:integratesWith |
CRM_systems
|
| gptkbp:isAvailableIn |
multiple languages
cloud platforms on-premises deployment |
| gptkbp:isCompatibleWith |
legacy systems
third-party applications |
| gptkbp:isDesignedFor |
customer support teams
customer-centric organizations improve_customer_loyalty |
| gptkbp:isKnownFor |
flexibility
user-friendly interface |
| gptkbp:isPartOf |
digital transformation initiatives
Pega Platform |
| gptkbp:isRated |
low-code development principles
|
| gptkbp:isRecognizedBy |
industry analysts
|
| gptkbp:isRecognizedFor |
innovation
|
| gptkbp:isSuitableFor |
growing businesses
|
| gptkbp:isUpdatedBy |
regular software releases
|
| gptkbp:isUsedBy |
large enterprises
enhance customer interactions |
| gptkbp:isUsedIn |
various industries
|
| gptkbp:isUtilizedFor |
customer experience professionals
|
| gptkbp:offers |
customization options
training resources self-service options integration capabilities customer journey analytics customer segmentation tools case management capabilities |
| gptkbp:provides |
performance metrics
workflow automation customer analytics real-time decisioning compliance management tools service level agreement management omnichannel support |
| gptkbp:supports |
data integration
mobile applications real-time communication business process management multi-channel interactions AI-driven recommendations |
| gptkbp:utilizes |
artificial intelligence
|