Statements (70)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Company
|
| gptkbp:allows |
content creation
|
| gptkbp:developedBy |
Pegasystems
|
| gptkbp:enables |
knowledge sharing
real-time updates process optimization self-service support content collaboration content tagging |
| gptkbp:enhances |
customer experience
employee productivity |
| gptkbp:facilitates |
collaboration among users
feedback collection knowledge discovery knowledge mapping |
| gptkbp:features |
user-friendly interface
|
| https://www.w3.org/2000/01/rdf-schema#label |
Pega Knowledge Management
|
| gptkbp:improves |
operational efficiency
|
| gptkbp:includes |
search functionality
version control |
| gptkbp:integratesWith |
Pega Platform
|
| gptkbp:integration |
CRM_systems
|
| gptkbp:isAvailableIn |
cloud
on-premise deployment |
| gptkbp:isCompatibleWith |
various devices
|
| gptkbp:isDesignedFor |
business users
enhance knowledge accessibility knowledge workers reduce resolution times |
| gptkbp:isFocusedOn |
customer engagement
|
| gptkbp:isIntegratedWith |
social media platforms
business intelligence tools |
| gptkbp:isOptimizedFor |
search engines
|
| gptkbp:isPartOf |
gptkb:Pega_Digital_Process_Automation
gptkb:Pega_Customer_Service Pega's_customer_engagement_solutions Pega's_digital_transformation_initiatives |
| gptkbp:isRated |
gptkb:Pega's_low-code_platform
|
| gptkbp:isSuitableFor |
growing organizations
|
| gptkbp:isUsedBy |
enterprises
create knowledge repositories |
| gptkbp:isUsedFor |
training purposes
|
| gptkbp:isUsedIn |
various industries
|
| gptkbp:isUtilizedFor |
IT departments
customer support teams customer feedback analysis |
| gptkbp:offers |
community forums
customization options integration capabilities content management features |
| gptkbp:provides |
analytics and reporting
workflow automation user feedback mechanisms user analytics user training resources knowledge base management content curation tools knowledge articles knowledge lifecycle management API_access |
| gptkbp:supports |
customer service
data-driven decision making knowledge retention mobile access content versioning content localization content syndication content governance multi-channel access |
| gptkbp:utilizes |
AI and machine learning
|