Statements (48)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Streaming_service
|
| gptkbp:developedBy |
Pegasystems
|
| gptkbp:features |
Case Management
AI-Powered Insights Self-Service_Capabilities Omni-Channel_Support |
| gptkbp:hasCompetitors |
gptkb:Zendesk
gptkb:Microsoft_Dynamics_365 gptkb:Oracle_Service_Cloud gptkb:ServiceNow Salesforce Service Cloud |
| gptkbp:hasEmployees |
Hybrid Cloud
Private Cloud Public Cloud On-Premises |
| gptkbp:hasOccupation |
Technical Support
24/7 Support Community Forums Dedicated Account Managers |
| gptkbp:hasPrograms |
Webinars
Documentation Certification Programs Online Tutorials |
| https://www.w3.org/2000/01/rdf-schema#label |
Pega Customer Service
|
| gptkbp:integratesWith |
ERP Systems
CRM_Systems |
| gptkbp:isAvailableIn |
Cloud
On-Premises |
| gptkbp:isPartOf |
Pega Platform
|
| gptkbp:isRecognizedBy |
gptkb:Forrester_Wave
Gartner Magic Quadrant |
| gptkbp:isSuitableFor |
Yes
|
| gptkbp:isUsedBy |
Healthcare Organizations
Telecommunications Companies Large_Enterprises Financial_Services |
| gptkbp:isUsedFor |
Yes
|
| gptkbp:offers |
Workflow Automation
Knowledge_Management |
| gptkbp:officialLanguage |
gptkb:Spanish
English French German |
| gptkbp:provides |
Real-Time Analytics
Customer Engagement Tools |
| gptkbp:supports |
Mobile Applications
Web Applications |
| gptkbp:usedFor |
Customer_Relationship_Management
|