Oracle Customer Experience Cloud
GPTKB entity
Statements (55)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Cloud_Computing_Service
|
| gptkbp:aimsTo |
Customer Satisfaction
Customer Retention Sales_Performance |
| gptkbp:competesWith |
gptkb:Microsoft_Dynamics_365
gptkb:SAP_Customer_Experience Salesforce |
| gptkbp:developedBy |
gptkb:Oracle_Corporation
|
| gptkbp:hasFeature |
Chatbots
Event Management Sales Forecasting Content Management Email Marketing Customer Segmentation Order Management Product Management Lead Scoring Customer Journey Mapping Service Request Management Account_Management Inventory_Management Performance_Management Billing_Management Knowledge_Management Integration_with_ERP_Systems Customer_Feedback_Management |
| https://www.w3.org/2000/01/rdf-schema#label |
Oracle Customer Experience Cloud
|
| gptkbp:includes |
gptkb:Sales_Cloud
Commerce Cloud Marketing Cloud Service Cloud |
| gptkbp:integratesWith |
gptkb:Oracle_Cloud_Infrastructure
Third-party Applications |
| gptkbp:isAvailableIn |
Cloud
|
| gptkbp:isPartOf |
gptkb:Oracle_Cloud_Suite
|
| gptkbp:isTargetedAt |
B2B Companies
B2C Companies SMEs |
| gptkbp:isUsedBy |
Businesses
Enterprises |
| gptkbp:offers |
Customizable Dashboards
Reporting Tools Analytics Tools Personalization Features Workflow Automation Data_Management |
| gptkbp:provides |
Lead Management
Campaign Management AI-driven Insights Mobile_Access Social_Media_Integration Customer_Relationship_Management_(CRM) Customer_Data_Management Omni-channel_Support |
| gptkbp:supports |
Multi-channel Engagement
|