Statements (54)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Telecommunications
|
| gptkbp:acquired_by |
gptkb:NICE_Systems
|
| gptkbp:cloud_integration |
yes
|
| gptkbp:developed_by |
gptkb:NICE_Systems
|
| gptkbp:founded_in |
gptkb:2000
|
| gptkbp:has_client |
various industries
|
| gptkbp:has_features |
quality management
analytics and reporting AI-powered chatbots call recording self-service options workforce management real-time dashboards automatic call distribution interactive voice response |
| gptkbp:has_part |
gptkb:NICE_Analytics
gptkb:NICE_Workforce_Management gptkb:NICE_CXone NICE Engage NICE Performance Management NICE Customer Engagement Analytics NICE Cloud |
| gptkbp:headquarters |
gptkb:Hoboken,_New_Jersey
|
| https://www.w3.org/2000/01/rdf-schema#label |
NICE in Contact
|
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is_available_in |
multiple countries
|
| gptkbp:is_available_on |
multiple devices
|
| gptkbp:is_compatible_with |
gptkb:mobile_applications
various telephony systems |
| gptkbp:is_designed_for |
enhancing agent productivity
|
| gptkbp:is_focused_on |
improving customer interactions
|
| gptkbp:is_integrated_with |
social media platforms
|
| gptkbp:is_known_for |
flexibility and customization
|
| gptkbp:is_part_of |
digital transformation initiatives
NICE Systems portfolio NICE's AI strategy |
| gptkbp:is_recognized_by |
gptkb:Gartner_Magic_Quadrant
industry awards |
| gptkbp:is_recognized_for |
innovation in contact center technology
|
| gptkbp:is_respected_by |
leading brands
|
| gptkbp:is_scalable |
for businesses of all sizes
|
| gptkbp:is_used_by |
customer service teams
|
| gptkbp:is_used_for |
customer experience management
|
| gptkbp:is_utilized_by |
remote teams
|
| gptkbp:is_utilized_for |
data-driven decision making
|
| gptkbp:offers |
customer engagement solutions
|
| gptkbp:offers_apis |
for developers
|
| gptkbp:offers_courses_in |
online resources
|
| gptkbp:provides |
workforce optimization tools
|
| gptkbp:support |
24/7 customer support
|
| gptkbp:supports |
omnichannel communication
|
| gptkbp:bfsParent |
gptkb:NICE_Systems
gptkb:Five9,_Inc. |
| gptkbp:bfsLayer |
7
|