Microsoft Dynamics 365 Customer Voice
GPTKB entity
Statements (57)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:software
|
| gptkbp:allows |
customizable surveys
|
| gptkbp:available_on |
gptkb:cloud_computing
|
| gptkbp:category |
customer feedback management
|
| gptkbp:developed_by |
gptkb:Microsoft
|
| gptkbp:features |
API access
collaboration tools customer support services data visualization multi-language support feedback loops user permissions data privacy compliance sentiment analysis customizable templates data export options user training resources customer journey mapping customizable notifications custom branding user feedback collection data segmentation dashboard views integration with third-party applications email distribution automated reminders mobile responsiveness question branching report sharing integration with Outlook feedback management integration with Share Point integration with Power BI integration with Microsoft Teams integration with Dynamics 365 Business Central integration with Dynamics 365 Customer Service integration with Dynamics 365 Field Service integration with Dynamics 365 Marketing integration with Dynamics 365 Sales integration with Microsoft Excel integration with Microsoft Forms response analysis response tracking |
| https://www.w3.org/2000/01/rdf-schema#label |
Microsoft Dynamics 365 Customer Voice
|
| gptkbp:integrates_with |
gptkb:Microsoft_Dynamics_365
|
| gptkbp:offers |
real-time feedback
|
| gptkbp:part_of |
Microsoft Dynamics 365 suite
|
| gptkbp:provides |
surveys
analytics and reporting |
| gptkbp:release_date |
gptkb:2020
|
| gptkbp:supports |
gptkb:CES_(Customer_Effort_Score)
NPS (Net Promoter Score) CSAT (Customer Satisfaction) |
| gptkbp:target_audience |
businesses
|
| gptkbp:user_interface |
web-based
|
| gptkbp:bfsParent |
gptkb:Microsoft_headquarters
|
| gptkbp:bfsLayer |
5
|