Microsoft Dynamics 365 Customer Insights
GPTKB entity
Statements (68)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Data
|
| gptkbp:available_on |
gptkb:cloud_computing
|
| gptkbp:category |
gptkb:Business_Intelligence
|
| gptkbp:competes_with |
gptkb:SAP_Customer_Data_Cloud
gptkb:Oracle_CX_Cloud gptkb:Salesforce_Customer_360 |
| gptkbp:developed_by |
gptkb:Microsoft
|
| gptkbp:enables |
Data-driven decision making
Targeted marketing campaigns Business growth strategies Customer satisfaction measurement Personalized customer experiences Cross-channel insights |
| gptkbp:enhances |
Customer experience
Marketing strategies Sales performance Customer insights |
| gptkbp:facilitates |
Data analysis
Data sharing |
| gptkbp:features |
Customer segmentation
Data unification Insights generation |
| https://www.w3.org/2000/01/rdf-schema#label |
Microsoft Dynamics 365 Customer Insights
|
| gptkbp:integrates_with |
gptkb:Microsoft_Azure
gptkb:Microsoft_Power_BI |
| gptkbp:offers |
Mobile access
API access Integration with third-party applications Real-time data updates Customizable dashboards Customizable features User training resources Custom reporting capabilities |
| gptkbp:part_of |
Microsoft Dynamics 365 suite
|
| gptkbp:provides |
Predictive analytics
Technical support User-friendly interface Data analysis tools Reporting tools Data visualization tools Data enrichment Data visualization capabilities Data security features Behavioral insights Integration with CRM systems User feedback tools Customer profiles |
| gptkbp:release_date |
gptkb:2018
|
| gptkbp:supports |
Real-time analytics
Market research Customer relationship management Customer loyalty programs Sales forecasting Customer feedback analysis Collaboration among teams Multi-channel marketing Customer journey mapping Data privacy compliance Customer engagement strategies Customer analytics Data-driven marketing Data integration from multiple sources Customer retention strategies |
| gptkbp:target_audience |
Businesses
|
| gptkbp:uses |
gptkb:Artificial_Intelligence
gptkb:machine_learning |
| gptkbp:bfsParent |
gptkb:Microsoft_headquarters
|
| gptkbp:bfsLayer |
5
|