Merkle Customer Feedback Management
GPTKB entity
Properties (62)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Research_Institute
|
| gptkbp:aimsTo |
customer satisfaction
|
| gptkbp:analyzes |
feedback data
|
| gptkbp:collectibility |
customer opinions
|
| gptkbp:developedBy |
gptkb:Merkle_Inc.
|
| gptkbp:enables |
personalized marketing
actionable insights |
| gptkbp:enhances |
brand loyalty
|
| gptkbp:facilitates |
customer engagement
|
| gptkbp:focusesOn |
customer experience
|
| https://www.w3.org/2000/01/rdf-schema#label |
Merkle Customer Feedback Management
|
| gptkbp:includes |
customer satisfaction surveys
|
| gptkbp:integratesWith |
CRM_systems
|
| gptkbp:isAccessibleBy |
web_platform
|
| gptkbp:isAvailableIn |
cloud-based format
|
| gptkbp:isCompatibleWith |
various devices
|
| gptkbp:isDesignedFor |
enterprise clients
drive business growth capture customer feedback |
| gptkbp:isFocusedOn |
data-driven decisions
continuous improvement customer-centric approaches |
| gptkbp:isIntegratedWith |
email marketing tools
analytics platforms |
| gptkbp:isKnownFor |
high response rates
|
| gptkbp:isPartOf |
customer experience management
digital transformation initiatives Merkle's_marketing_solutions Merkle's_service_offerings |
| gptkbp:isSuitableFor |
growing businesses
|
| gptkbp:isSupportedBy |
customer service teams
|
| gptkbp:isTargetedAt |
B2B_and_B2C_markets
|
| gptkbp:isUsedBy |
businesses
improve products enhance service delivery measure customer loyalty |
| gptkbp:isUtilizedFor |
brand reputation management
marketing teams |
| gptkbp:offers |
gptkb:Net_Promoter_Score_(NPS)_tools
real-time reporting data analysis services integration with social media customer segmentation tools customer feedback analytics automated feedback collection feedback management solutions mobile feedback options |
| gptkbp:provides |
reporting features
user-friendly interface feedback loops action plans customizable templates customer journey mapping customer feedback strategies feedback collection tools stakeholder insights |
| gptkbp:supports |
data visualization
real-time feedback multilingual surveys cross-channel_feedback_collection |
| gptkbp:utilizes |
surveys
|
| gptkbp:works |
identify trends
|