Statements (52)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:availableOn |
gptkb:cloud_service
On-premises software |
| gptkbp:category |
IT service management
Help desk software |
| gptkbp:developedBy |
gptkb:Atlassian
|
| gptkbp:feature |
Mobile app
Asset management Automation SLA management Reporting and analytics Incident management Email support Custom workflows Customer portal Change management Problem management Self-service portal Knowledge base integration Marketplace apps Request management |
| gptkbp:firstReleased |
2013
|
| https://www.w3.org/2000/01/rdf-schema#label |
Jira Service Desk
|
| gptkbp:integratesWith |
gptkb:Microsoft_Teams
gptkb:Slack gptkb:Confluence gptkb:Jira_Software gptkb:Opsgenie |
| gptkbp:license |
Proprietary
|
| gptkbp:partOf |
Jira family
|
| gptkbp:platform |
gptkb:cloud_service
gptkb:server gptkb:website |
| gptkbp:programmingLanguage |
gptkb:Java
gptkb:JavaScript |
| gptkbp:renamed |
gptkb:Jira_Service_Management
|
| gptkbp:supports |
gptkb:REST_API
gptkb:SAML_SSO Active Directory integration ITIL processes LDAP integration Multi-language Automation rules Custom fields |
| gptkbp:usedBy |
IT teams
HR teams Customer support teams Facilities teams Legal teams |
| gptkbp:website |
https://www.atlassian.com/software/jira/service-management
|
| gptkbp:bfsParent |
gptkb:Jira_Service_Management
|
| gptkbp:bfsLayer |
7
|