Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:award
|
| gptkbp:bfsLayer |
3
|
| gptkbp:bfsParent |
gptkb:film_production_company
gptkb:Lexus gptkb:Mitsubishi_Motors |
| gptkbp:aims_to |
improve customer experience
|
| gptkbp:associated_with |
gptkb:benchmark
trustworthiness reliability customer loyalty |
| gptkbp:awarded_by |
gptkb:J._D._Power
companies various categories |
| gptkbp:based_on |
surveys
customer feedback |
| gptkbp:covered_by |
gptkb:film_production_company
gptkb:financial_services_company healthcare consumer electronics travel and hospitality |
| gptkbp:established |
gptkb:1968
|
| gptkbp:focus |
customer satisfaction
|
| gptkbp:has_impact_on |
market trends
consumer trust product development business strategies service improvement |
| gptkbp:headquartered_in |
Troy, Michigan
|
| https://www.w3.org/2000/01/rdf-schema#label |
J. D. Power awards
|
| gptkbp:includes |
gptkb:Company
Customer Satisfaction Index Initial Quality Study Product Quality Study Service Satisfaction Index Vehicle Dependability Study |
| gptkbp:influences |
consumer choices
brand reputation |
| gptkbp:involves |
data analysis
|
| gptkbp:is_cited_in |
gptkb:battle
news articles research papers annual reports case studies industry publications press releases marketing materials white papers investor presentations |
| gptkbp:is_influential_in |
business decisions
|
| gptkbp:is_part_of |
J. D. Power research
|
| gptkbp:is_recognized_by |
industry experts
industry standard |
| gptkbp:is_recognized_for |
quality measurement
|
| gptkbp:is_used_by |
businesses
consumers marketers |
| gptkbp:published_by |
gptkb:J._D._Power_and_Associates
gptkb:report |