IT Support Specialist

GPTKB entity

Statements (51)
Predicate Object
gptkbp:instanceOf occupation
gptkbp:abilities gptkb:communication
customer service
problem-solving
technical knowledge
gptkbp:alternativeName Technical Support Specialist
IT Support Technician
IT Technician
gptkbp:certification gptkb:CompTIA_A+
gptkb:Microsoft_Certified_IT_Professional
Cisco Certified Network Associate
gptkbp:eligibility bachelor's degree
associate degree
gptkbp:employs part-time
full-time
Smart Contract
gptkbp:field gptkb:Information_Technology
https://www.w3.org/2000/01/rdf-schema#label IT Support Specialist
gptkbp:jobLevel mid-level
entry-level
gptkbp:memiliki_tugas updating software
monitoring system performance
documenting solutions
responding to user requests
setting up new devices
training users
gptkbp:officeLocation gptkb:government_agency
educational institutions
corporate offices
IT service providers
gptkbp:progression gptkb:IT_Manager
System Administrator
Network Engineer
gptkbp:relatedTo System Administrator
Network Administrator
Help Desk Technician
gptkbp:responsibility network support
user account management
installing software
maintaining hardware
troubleshooting technical issues
providing technical support
gptkbp:salary $35,000-$70,000 (US, typical)
gptkbp:uses remote desktop software
ticketing systems
knowledge bases
diagnostic tools
gptkbp:bfsParent gptkb:Tech_Job
gptkb:Windows_Administrators
gptkb:Help_Desk_Operator
gptkbp:bfsLayer 8